Shipping Policy
โจ EU Shipping
We offer customs-free shipping within the European Union ๐ค
All EU orders are shipped with PostNord International Tracked.
• Delivery time: 4–8 business days after processing
• Tracking included on all orders
• You’ll receive a tracking email once your parcel is on its way
โจ No customs fees or surprise charges within the EU
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๐ด Caribbean Shipping
We currently ship to Trinidad & Tobago.
• Delivery time: 6–8 business days after processing
• Shipped via PostNord International Tracked
• Tracking included on all orders
• You’ll receive a tracking email once your parcel is on its way
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๐ Shipping Costs
Shipping costs are calculated at checkout before payment.
• Outside Sweden (EU & International): €13 / $14 USD / $104 TTD
• Within Sweden: 49 SEK
โจ Free shipping on qualifying orders
• €73 / $88 USD / $580 TTD / 799 SEK
Keep an eye on our website and Instagram for special free shipping promotions ๐
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๐ฆ Order Processing
• Orders are processed within 1–2 business days
• All orders are hand-packed with care from our home studio in Stockholm, Sweden
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๐ Tracking
All orders include tracking.
Once shipped, you’ll receive a tracking link via email so you can follow your Pretty & Nordic parcel all the way to your door โจ
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๐ซ Unclaimed Packages
If a package is not collected and is returned to us, we reserve the right to charge a handling and reshipping fee.
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โณ Delivery Delays
Pretty & Nordic is not responsible for delays caused by postal services or customs processing in the destination country.
In the rare case of significant delays, we’ll always reach out via email ๐ค
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๐ก Delivery Address
Please double-check that your shipping address is correct before placing your order.
We’re unable to replace or refund orders sent to an incorrect address provided by the customer.
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๐ Damaged Packages
If your parcel arrives damaged, please contact your local PostNord partner first.
Then email us at hello@prettyandnordic.com — we’ll do our best to help ๐
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โจ Customs-Free Guarantee (EU)
All shipments within the EU are customs-free, meaning no extra fees or surprises at delivery ๐